Privacy Policy
Last updated: March 31, 2026
At , a company incorporated and registered in the Republic of Cyprus ("we," "our," "us," or the "Company"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website(s), use our products and services, or interact with us in any way.
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the EU General Data Protection Regulation (EU GDPR) where applicable, and other relevant data protection laws. We also comply with Google's requirements for websites using Google Analytics, Google Ads, and other Google services.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Data Controller Information
For the purposes of applicable data protection laws, the data controller of your personal data is:
Company Registration Number:
Registered Address:
Data Protection Contact:
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights regarding your personal data, please contact us using the details provided above.
2. Information We Collect
We collect various types of information to provide and improve our Services. The types of personal data we collect depend on how you interact with us and which Services you use.
2.1 Information You Provide Directly
When you interact with our Services, you may provide us with the following information:
Account Information
- Full name (first name and surname)
- Email address
- Password (stored in encrypted form)
- Username or display name
- Profile photograph (optional)
- Phone number (optional)
- Date of birth (for age verification where required)
Payment and Billing Information
- Credit/debit card details (processed securely by our payment processors)
- Billing name and address
- Bank account details (for refunds where applicable)
- VAT number (for business customers)
- Transaction history
Content and Documents
- CVs, resumes, and cover letters uploaded to our services
- Job descriptions and career information
- Professional experience and education history
- Skills, certifications, and qualifications
- Any other content you submit through our AI-powered tools
Communication Data
- Messages sent through our contact forms
- Customer support tickets and correspondence
- Feedback and survey responses
- Newsletter subscription preferences
- Marketing communication preferences
2.2 Information Collected Automatically
When you access our Services, we automatically collect certain information through cookies and similar technologies:
Device and Browser Information
- Device type (desktop, mobile, tablet)
- Operating system and version
- Browser type and version
- Browser language settings
- Screen resolution and display settings
- Device identifiers (including mobile advertising IDs)
- Hardware model and manufacturer
Network and Connection Information
- IP address
- Internet Service Provider (ISP)
- Approximate geographic location (city, region, country) based on IP
- Connection type (WiFi, cellular, broadband)
- Time zone settings
Usage and Interaction Data
- Pages visited and navigation paths
- Time and date of visits
- Time spent on each page
- Click patterns and interactions
- Scroll depth and engagement metrics
- Features used and frequency of use
- Search queries entered on our site
- Referring website or source
- Exit pages
- Error logs and crash reports
Cookies and Tracking Technologies
- Session cookies and persistent cookies
- Local storage and session storage data
- Web beacons and pixel tags
- Unique cookie identifiers
For detailed information about the cookies we use, please see our Cookies Policy.
2.3 Information from Third Parties
We may receive information about you from various third-party sources, including:
Authentication Providers
- Google (if you sign in with Google)
- LinkedIn (if you sign in with LinkedIn)
- Other OAuth providers
When you use these services to log in, we receive information from them including your name, email address, and profile picture, subject to your privacy settings on those platforms.
Analytics and Advertising Partners
- Google Analytics (website usage data)
- Google Ads (advertising performance data)
- Social media platforms (demographic and interest data)
- Marketing automation tools
Business Partners
- Payment processors (transaction verification)
- Fraud prevention services
- Identity verification services
- Customer relationship management platforms
2.4 Special Categories of Personal Data
We generally do not request or intentionally collect special categories of personal data (sensitive data), such as:
- Racial or ethnic origin
- Political opinions
- Religious or philosophical beliefs
- Trade union membership
- Genetic or biometric data
- Health information
- Sexual orientation
However, if you choose to include such information in documents you upload (such as CVs), we process this data solely for the purpose of providing our Services to you, with your explicit consent. We recommend that you do not include sensitive information in documents unless absolutely necessary.
3. How We Collect Your Information
We collect information through the following methods:
3.1 Direct Collection
- Account Registration: When you create an account on our platform
- Service Usage: When you use our AI-powered tools and services
- Purchases: When you make a purchase or subscription
- Communications: When you contact us via email, phone, or contact forms
- Surveys and Feedback: When you participate in surveys or provide feedback
- Events: When you register for webinars or events
3.2 Automated Collection
- Cookies: Small data files stored on your device
- Web Beacons: Electronic images that count visitors and track usage
- Log Files: Server logs that record website activity
- Analytics Tools: Third-party tools that track usage patterns
3.3 Third-Party Collection
- Social Logins: When you authenticate using third-party accounts
- Partners: When our business partners share information with us
- Public Sources: Publicly available information
4. Legal Basis for Processing (GDPR)
Under the UK GDPR and EU GDPR, we must have a valid legal basis for processing your personal data. We rely on the following legal bases:
4.1 Contractual Necessity (Article 6(1)(b) GDPR)
Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. This includes:
- Processing your registration and account creation
- Providing our AI-powered services
- Processing payments and transactions
- Delivering customer support
- Managing your subscription
4.2 Legitimate Interests (Article 6(1)(f) GDPR)
Processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests. Our legitimate interests include:
- Improving and optimizing our Services
- Analyzing website usage and trends
- Preventing fraud and ensuring security
- Marketing our Services to existing customers
- Conducting business analytics
- Protecting our legal rights
We conduct a balancing test for each processing activity to ensure our interests do not override your fundamental rights and freedoms.
4.3 Consent (Article 6(1)(a) GDPR)
Where we rely on your consent, you have the right to withdraw it at any time. We obtain consent for:
- Sending marketing communications to non-customers
- Using non-essential cookies
- Processing special categories of data (where applicable)
- Sharing data with certain third parties
4.4 Legal Obligation (Article 6(1)(c) GDPR)
Processing is necessary to comply with our legal obligations, such as:
- Tax and accounting requirements
- Responding to lawful requests from authorities
- Fraud prevention and detection
- Employment law requirements
4.5 Vital Interests (Article 6(1)(d) GDPR)
In exceptional circumstances, processing may be necessary to protect someone's life.
5. How We Use Your Information
We use your personal data for the following purposes:
5.1 Service Delivery and Operations
- Creating and managing your user account
- Providing access to our AI-powered tools (including AliPrep (AI Interview Buddy) and other services)
- Processing and analyzing documents you upload
- Generating AI-powered content, suggestions, and optimizations
- Processing payments and managing subscriptions
- Sending transactional emails (confirmations, receipts, service updates)
- Providing customer support and responding to inquiries
5.2 Service Improvement and Development
- Analyzing usage patterns to improve user experience
- Training and improving our AI models (using anonymized data)
- Developing new features and services
- Conducting research and analysis
- Testing and quality assurance
- A/B testing and optimization
5.3 Personalization
- Customizing your experience based on preferences
- Providing personalized recommendations
- Remembering your settings and preferences
- Tailoring content to your interests
5.4 Marketing and Communications
- Sending newsletters and promotional materials (with consent)
- Informing you about new features, products, and services
- Conducting surveys and gathering feedback
- Delivering targeted advertising (with consent)
- Managing competitions and promotions
5.5 Security and Protection
- Detecting and preventing fraud and abuse
- Monitoring for security threats
- Verifying user identities
- Enforcing our Terms of Service
- Protecting our rights, property, and safety
5.6 Legal and Compliance
- Complying with applicable laws and regulations
- Responding to legal requests and court orders
- Establishing, exercising, or defending legal claims
- Maintaining records as required by law
7. Third-Party Services and Technologies
We use various third-party services to operate our platform effectively:
7.1 Infrastructure and Hosting
- Amazon Web Services (AWS) — Cloud infrastructure
- Cloudflare — Content delivery and security
7.2 Payment Processing
- Stripe — Payment processing (refer to Stripe’s Privacy Policy)
- PayPal — Alternative payment option (refer to PayPal’s Privacy Policy)
7.3 Analytics and Marketing
- Google Analytics — Website analytics
- Google Ads — Advertising
- Facebook/Meta Pixel — Advertising and analytics
- LinkedIn Insight Tag — B2B marketing
7.4 Communication
- SendGrid/Mailchimp — Email delivery
- Intercom/Zendesk — Customer support
8. Google Services Disclosure
We use various Google services on our website. This section provides detailed information about these services as required by Google's policies.
8.1 Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help us analyze how visitors use our website.
Information Collected
- Pages visited and navigation paths
- Time spent on pages
- Referring sources (how you found us)
- Geographic location (country/city level)
- Browser and device information
- Demographic information (age, gender, interests — if enabled)
How Google Uses This Data
Google may use this data to contextualize and personalize ads in its advertising network. For more information, please see Google’s Privacy Policy and “How Google uses data when you use our partners’ sites or apps.”
Opt-Out Options
You can opt out of Google Analytics by:
- Installing the Google Analytics Opt-out Browser Add-on
- Adjusting your ad personalization settings at Google Ads Settings
- Using the cookie consent manager on our website
8.2 Google Analytics 4 (GA4)
We may use Google Analytics 4, which provides enhanced measurement and machine learning capabilities. GA4 is designed with privacy at its core and includes:
- IP anonymization by default
- Cookieless measurement options
- Data retention controls
- User-level and event-level data deletion on request
8.3 Google Ads and Remarketing
We may use Google Ads to display advertisements to you on other websites based on your visit to our site. This is known as remarketing or retargeting.
How Remarketing Works
- When you visit our website, cookies may be placed on your browser
- These cookies allow Google to show you relevant ads on other websites
- No personal information is shared with advertisers
Opt-Out Options
- Visit Google Ads Settings to manage your preferences
- Use the Network Advertising Initiative opt-out page
- Install the Google Ads opt-out extension
8.4 Google Fonts
We may use Google Fonts to display fonts on our website. When you access pages using Google Fonts, your browser establishes a direct connection to Google servers, and Google may collect your IP address, the page you visited, and browser information.
8.5 Google reCAPTCHA
We may use Google reCAPTCHA to protect our forms from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
9. International Data Transfers
As a Cyprus-based company, we primarily process data within the European Economic Area (EEA) and the United Kingdom where our activities relate to UK individuals. However, some of our service providers are located outside these regions.
9.1 Transfers Outside the UK/EEA
When we transfer your personal data outside the UK or EEA, we ensure appropriate safeguards are in place:
Adequacy Decisions
Where possible, we transfer data to countries that have been deemed to provide adequate data protection by the UK or EU Commission.
Standard Contractual Clauses (SCCs)
We use UK or EU-approved Standard Contractual Clauses with service providers in countries without adequacy decisions.
Data Privacy Framework
For transfers to the United States, we work with service providers certified under the EU-U.S. Data Privacy Framework where applicable.
9.2 Additional Safeguards
In addition to legal mechanisms, we implement:
- Technical measures such as encryption
- Organizational measures including access controls
- Contractual obligations for data protection
- Regular audits of service providers
9.3 Your Rights
You have the right to request information about the safeguards in place for any specific transfer. Contact us at for more details.
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
10.1 Retention Periods
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 3 years | Service provision and legal claims |
| Transaction Records | 7 years from transaction | Tax and accounting requirements |
| Support Tickets | 3 years from resolution | Quality assurance and disputes |
| Marketing Preferences | Until consent withdrawn | Compliance with preferences |
| Analytics Data | 26 months (Google Analytics default) | Business analysis |
| Uploaded Documents | 90 days after deletion request or account closure | Service provision and backup recovery |
| Log Files | 12 months | Security and troubleshooting |
| Cookie Data | Varies (see Cookies Policy) | Website functionality |
10.2 Data Deletion
When data is no longer required, we will:
- Securely delete the data
- Anonymize it so it can no longer identify you
- Ensure deletion from backups within a reasonable timeframe
10.3 Exceptions
We may retain data longer if:
- Required by law or regulation
- Needed for ongoing legal proceedings
- Necessary to resolve disputes
- Required to enforce our agreements
11. Data Security
We implement comprehensive technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
11.1 Technical Measures
- Encryption: All data in transit is encrypted using TLS 1.2 or higher; data at rest is encrypted using AES-256
- Firewalls: Network and web application firewalls to prevent unauthorized access
- Intrusion Detection: Systems to detect and respond to security threats
- Access Controls: Role-based access control (RBAC) limiting data access to authorized personnel
- Multi-Factor Authentication: Required for administrative access
- Regular Updates: Timely patching of software and systems
- Backups: Regular encrypted backups with secure storage
- Password Security: Passwords stored using industry-standard hashing algorithms (e.g., bcrypt)
11.2 Organizational Measures
- Employee Training: Regular training on data protection and security
- Confidentiality Agreements: All employees sign confidentiality agreements
- Access Limitation: Data access on a need-to-know basis
- Vendor Assessment: Security assessments of third-party providers
- Incident Response: Documented procedures for handling security incidents
- Regular Audits: Periodic security assessments and penetration testing
11.3 Your Responsibilities
You can help protect your data by:
- Using strong, unique passwords
- Enabling two-factor authentication when available
- Keeping your login credentials confidential
- Logging out of shared devices
- Notifying us immediately of any suspected unauthorized access
11.4 Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will:
- Notify the relevant supervisory authority within 72 hours
- Notify affected individuals without undue delay where required
- Document the breach and our response
- Take steps to mitigate any damage
12. Your Rights Under GDPR
Under the UK GDPR and EU GDPR, you have the following rights regarding your personal data. These rights are not absolute and may be subject to certain exemptions.
12.1 Right of Access (Article 15)
You have the right to:
- Confirm whether we process your personal data
- Request a copy of your personal data
- Receive information about how your data is processed
We will provide this information free of charge within one month of your request.
12.2 Right to Rectification (Article 16)
You have the right to have inaccurate personal data corrected and incomplete data completed.
12.3 Right to Erasure / "Right to be Forgotten" (Article 17)
You may request deletion of your personal data when:
- It is no longer necessary for the purpose it was collected
- You withdraw consent (where consent was the legal basis)
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
- It must be deleted for legal compliance
We may refuse erasure if the data is required for legal claims, compliance with legal obligations, or public interest reasons.
12.4 Right to Restriction of Processing (Article 18)
You may request restriction of processing when:
- You contest the accuracy of the data (while we verify)
- Processing is unlawful but you don't want deletion
- We no longer need the data but you need it for legal claims
- You have objected to processing (pending verification)
12.5 Right to Data Portability (Article 20)
You have the right to:
- Receive your personal data in a structured, commonly used, machine-readable format
- Transmit this data to another controller without hindrance
- Request direct transmission between controllers where technically feasible
This right applies to data you provided to us based on consent or contract, processed by automated means.
12.6 Right to Object (Article 21)
You have the right to object to processing based on legitimate interests or public interest, including profiling. You also have the absolute right to object to direct marketing at any time.
12.7 Rights Related to Automated Decision-Making (Article 22)
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects, except where it is necessary for a contract, authorized by law, or you have given explicit consent.
12.8 Right to Withdraw Consent
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
12.9 How to Exercise Your Rights
To exercise any of these rights, please:
We will respond to your request within one month. This period may be extended by two further months for complex requests.
12.10 Verification
To protect your privacy, we may need to verify your identity before responding to requests. We will ask you to provide information to confirm your identity.
13. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
13.1 Right to Know
You have the right to request information about:
- Categories of personal information collected
- Specific pieces of personal information collected
- Categories of sources of personal information
- Business or commercial purposes for collection
- Categories of third parties with whom we share personal information
13.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
13.3 Right to Correct
You have the right to request correction of inaccurate personal information.
13.4 Right to Opt-Out of Sale/Sharing
We do not sell your personal information. We also do not share personal information for cross-context behavioral advertising as defined by CPRA.
13.5 Right to Limit Use of Sensitive Personal Information
You have the right to limit our use of sensitive personal information to what is necessary to provide our services.
13.6 Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
13.7 Exercising Your Rights
To exercise your California privacy rights, please contact us at or call .
13.8 Authorized Agent
You may designate an authorized agent to make requests on your behalf. We may require verification of the agent's authority.
13.9 "Do Not Sell or Share My Personal Information"
Although we do not sell personal information, you may still submit a "Do Not Sell or Share" request for record-keeping purposes.
14. Automated Decision-Making and Profiling
Our AI-powered services use automated processing to analyze and optimize content you submit (such as CVs, resumes, and interview preparation materials). Here's what you need to know:
14.1 How We Use Automated Processing
- Document analysis: Our AI analyzes content, structure, and formatting you submit
- Optimization suggestions: Automated recommendations for improvements
- Scoring: Algorithmic assessment of compatibility or quality where applicable
- Content generation: AI-generated content suggestions
14.2 Human Oversight
Our automated processing:
- Does not make decisions that have legal or similarly significant effects without human review
- Provides suggestions and recommendations rather than final decisions
- Can be overridden by your own choices
14.3 Your Rights
You have the right to:
- Request human intervention in automated decisions
- Express your point of view
- Contest decisions made through automated processing
- Obtain an explanation of the logic involved
14.4 Safeguards
We implement safeguards including:
- Regular testing for bias and accuracy
- Transparency about how our AI works
- Human review processes
- Easy mechanisms to challenge outcomes
15. Children's Privacy
Our Services are not directed to individuals under the age of 16 (or 13 in some jurisdictions). We do not knowingly collect personal information from children.
15.1 Age Requirements
- You must be at least 16 years old to use our Services
- If you are under 18, you must have parental/guardian consent
- We may verify age where required
15.2 Parental Rights
If you believe we have collected information from a child under 16:
16. Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications that are not operated by us.
16.1 Not Our Responsibility
We are not responsible for:
- The privacy practices of third-party sites
- The content of third-party sites
- Any data collected by third parties
16.2 Recommendation
We encourage you to read the privacy policies of every website you visit and service you use. Click on third-party links at your own risk.
16.3 Social Media
If you interact with social media features on our site (like share buttons), those interactions are governed by the privacy policies of the respective social media platforms.
17. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked.
17.1 Our Response to DNT
Currently, there is no universal standard for responding to DNT signals. Our website does not currently respond to DNT signals. However, you can:
- Use our cookie consent manager to control tracking
- Opt out of Google Analytics as described above
- Use browser extensions to block tracking
- Adjust your browser privacy settings
17.2 Global Privacy Control
We honor Global Privacy Control (GPC) signals where required by law (such as under CCPA/CPRA for California residents).
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
18.1 Notification of Changes
When we make changes:
- We will update the "Last updated" date at the top of this policy
- For material changes, we will provide prominent notice (e.g., email notification or website banner)
- We may ask for your consent where required by law
18.2 Review Regularly
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
18.3 Continued Use
Your continued use of our Services after changes to this Privacy Policy constitutes your acceptance of the updated policy, unless we are required to obtain your explicit consent.
19. Complaints
If you have concerns about how we handle your personal data, we encourage you to contact us first so we can try to resolve your concerns.
19.1 Contact Us First
Please reach out to us at . We will investigate and respond to your complaint.
20. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Registration Number:
Registered Address:
(including data protection and general inquiries)
Phone
Website
We aim to respond to all inquiries within 30 days.