Cookies Policy
Last updated: March 31, 2026
This Cookies Policy explains how , a company incorporated and registered in the Republic of Cyprus ("we," "our," "us," or the "Company"), uses cookies and similar tracking technologies when you visit our website(s), use our applications, or interact with our services (collectively, the "Services").
This policy complies with the UK Privacy and Electronic Communications Regulations (PECR), the EU ePrivacy Directive, the UK GDPR, the EU GDPR where applicable, and Google's requirements for websites using Google services. For how we process personal data more broadly, see our Privacy Policy.
By continuing to use our website with cookies enabled, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time using our cookie consent tool or your browser settings.
1. What Are Cookies?
1.1 Definition
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
1.2 How Cookies Work
When you visit our website, we (or authorized third parties) may place cookies on your device. These cookies contain information that is transferred to your device and read by our web servers. This allows us to:
- Recognize your device when you return to our website
- Remember your preferences and settings
- Understand how you use our website
- Improve your experience and our services
1.3 Types of Cookies by Duration
Session Cookies
Session cookies are temporary and are deleted when you close your browser. They are used to:
- Keep you logged in as you navigate between pages
- Remember items in your shopping cart
- Store temporary data needed during your session
Persistent Cookies
Persistent cookies remain on your device for a set period or until you delete them. They are used to:
- Remember your preferences for future visits
- Keep you signed in (if you choose "remember me")
- Track your behavior over time for analytics
- Deliver relevant advertising
1.4 Types of Cookies by Source
First-Party Cookies
First-party cookies are set by the website you are visiting (in this case, and related first-party domains we use). These are typically used for essential functionality and remembering your preferences.
Third-Party Cookies
Third-party cookies are set by external services (such as Google Analytics or advertising networks) that we use on our website. These cookies may track your activity across multiple websites.
2. Why We Use Cookies
We use cookies for the following purposes:
2.1 Essential Operations
- Enabling core website functionality
- Managing user authentication and sessions
- Ensuring website security
- Processing transactions
- Load balancing and server optimization
2.2 User Experience
- Remembering your language and region preferences
- Storing your display settings (dark/light mode)
- Remembering form data to avoid re-entering information
- Personalizing content based on your preferences
2.3 Analytics and Performance
- Understanding how visitors use our website
- Identifying popular content and features
- Measuring website performance and load times
- Detecting errors and improving reliability
- A/B testing and optimization
2.4 Marketing and Advertising
- Delivering relevant advertisements
- Measuring advertising effectiveness
- Limiting the number of times you see an ad
- Remarketing to users who have visited our site
- Understanding conversion paths
3. Types of Cookies We Use
We categorize cookies into four main types:
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be disabled.
These cookies enable:
- Navigation between pages
- Access to secure areas
- User authentication
- Security features (CSRF protection, etc.)
- Basic functionality
Legal Basis: These cookies do not require consent under PECR/ePrivacy as they are strictly necessary for the service you have requested.
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website.
These cookies allow us to:
- Count visitors and traffic sources
- Measure page load times and performance
- Understand user journeys and navigation patterns
- Identify errors and usability issues
- Test and improve website features
All data collected is aggregated and anonymous. These cookies do not directly identify individuals.
Legal Basis: Consent (you can opt out via our cookie settings).
3.3 Functionality Cookies
These cookies enable enhanced functionality and personalization.
These cookies enable:
- Remembering your preferences (language, region, display settings)
- Storing login information (if you choose "remember me")
- Personalized content recommendations
- Live chat functionality
- Video player preferences
If you disable these cookies, some features may not work correctly.
Legal Basis: Consent (you can opt out via our cookie settings).
3.4 Targeting and Advertising Cookies
These cookies are used to deliver relevant advertisements and measure their effectiveness.
These cookies enable:
- Displaying ads relevant to your interests
- Limiting the frequency of ads
- Measuring ad campaign effectiveness
- Remarketing to visitors across the web
- Building audience profiles for advertising
These cookies may track your activity across multiple websites.
Legal Basis: Consent (you can opt out via our cookie settings).
4. Detailed Cookie List
Below is a comprehensive list of cookies that may be used on our website (actual names may vary by deployment):
4.1 Strictly Necessary Cookies
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| __session | Maintains user session state across pages | Session | First-party | |
| __csrf_token | Prevents cross-site request forgery attacks | Session | First-party | |
| auth_token | Authenticates logged-in users | 14 days | First-party | |
| cookie_consent | Stores your cookie consent preferences | 1 year | First-party | |
| __cf_bm | Cloudflare | Bot detection and management | 30 minutes | Third-party |
| cf_clearance | Cloudflare | Security challenge verification | 30 minutes | Third-party |
4.2 Performance and Analytics Cookies
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number | 2 years | Third-party |
| _ga_[ID] | Google Analytics 4 | Maintains session state for GA4 properties | 2 years | Third-party |
| _gid | Google Analytics | Distinguishes unique users for 24-hour tracking | 24 hours | Third-party |
| _gat | Google Analytics | Throttles request rate to limit data collection | 1 minute | Third-party |
| _gac_[ID] | Google Analytics | Contains campaign-related information for Google Ads | 90 days | Third-party |
| __utma | Google Analytics (UA) | Tracks unique visitors and visit count | 2 years | Third-party |
| __utmb | Google Analytics (UA) | Establishes and continues a user session | 30 minutes | Third-party |
| __utmc | Google Analytics (UA) | Determines new sessions/visits | Session | Third-party |
| __utmz | Google Analytics (UA) | Stores traffic source and navigation path | 6 months | Third-party |
| _hjSessionUser_[ID] | Hotjar | Persistent user ID for behavior analytics | 1 year | Third-party |
| _hjSession_[ID] | Hotjar | Session data for behavior analytics | 30 minutes | Third-party |
| _hjIncludedInSessionSample | Hotjar | Determines if user is in data sampling | 2 minutes | Third-party |
4.3 Functionality Cookies
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| user_preferences | Stores user interface preferences (theme, language) | 1 year | First-party | |
| remember_me | Keeps users logged in between sessions | 30 days | First-party | |
| locale | Stores language and region settings | 1 year | First-party | |
| intercom-session-[ID] | Intercom | Live chat session management | 1 week | Third-party |
| intercom-id-[ID] | Intercom | User identification for chat history | 9 months | Third-party |
4.4 Targeting and Advertising Cookies
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _gcl_au | Google Ads | Stores conversion data for Google Ads | 90 days | Third-party |
| _gcl_aw | Google Ads | Stores ad click information | 90 days | Third-party |
| _gac_gb_[ID] | Google Ads | Campaign attribution data | 90 days | Third-party |
| IDE | Google DoubleClick | Ad personalization and measurement | 13 months | Third-party |
| NID | Stores preferences and ad personalization | 6 months | Third-party | |
| DSID | Google DoubleClick | Ad personalization across devices | 2 weeks | Third-party |
| _fbp | Facebook/Meta | Tracks visits across websites for advertising | 90 days | Third-party |
| _fbc | Facebook/Meta | Stores last Facebook ad click | 90 days | Third-party |
| fr | Facebook/Meta | Ad delivery and measurement | 90 days | Third-party |
| li_fat_id | Member indirect identifier for conversion tracking | 30 days | Third-party | |
| _li_ss | B2B ad targeting | 30 days | Third-party | |
| bcookie | Browser identification for security | 2 years | Third-party |
5. Google Cookies and Technologies
We use several Google services on our website. This section provides detailed information as required by Google's policies.
5.1 Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information about:
- Pages you visit and how long you spend on them
- How you arrived at our website (search engine, direct, referral, etc.)
- Your approximate geographic location (country/city)
- Your device type, browser, and operating system
- Interactions with website elements
Data Processing
- Data is processed by Google LLC in accordance with their Privacy Policy
- We use IP anonymization so your full IP address is never stored
- Data retention is set to 14 months (or as configured)
- We do not enable Google's advertising features unless you consent
Google Analytics 4 (GA4)
We may use Google Analytics 4, which includes enhanced privacy features:
- IP anonymization is enabled by default
- Reduced data collection
- Cookieless measurement options
- Built-in consent mode integration
5.2 Google Ads and Conversion Tracking
We may use Google Ads to display advertisements and track conversions:
Conversion Tracking
When you click on a Google ad and visit our website, a temporary cookie may be placed to track whether you complete an action (such as signing up or making a purchase).
Remarketing
If you consent to advertising cookies, we may use Google Ads remarketing to show you relevant ads on other websites based on your visit to our site.
Data Usage by Google
Google may use this data to personalize ads in its advertising network. For more information, see How Google uses data when you use our partners' sites.
5.3 Google Fonts
We may use Google Fonts to display typography. When fonts are loaded, your browser connects to Google's servers, and Google may collect your IP address, the URL of the page requesting the font, and technical information about your browser.
5.4 Google reCAPTCHA
We may use Google reCAPTCHA to protect our forms from spam and abuse. reCAPTCHA analyzes your behavior to determine if you are human. It may collect cookies placed by Google, device and browser information, mouse movements and scroll patterns, and IP address. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
5.5 Google Tag Manager
We may use Google Tag Manager to manage and deploy tracking scripts. While Tag Manager itself does not collect personal data, it facilitates the deployment of tags that may collect data (such as analytics and advertising tags).
6. Third-Party Cookies
In addition to Google services, we use other third-party services that may set cookies:
6.1 Payment Processors
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing and fraud prevention | Stripe Privacy Policy |
| PayPal | Alternative payment processing | PayPal Privacy Policy |
6.2 Social Media Platforms
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Facebook/Meta | Social sharing, advertising, analytics | Facebook Privacy Policy |
| Social sharing, B2B advertising | LinkedIn Privacy Policy | |
| Twitter/X | Social sharing, embedded content | Twitter Privacy Policy |
6.3 Analytics and Optimization
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Hotjar | Behavior analytics, heatmaps, session recordings | Hotjar Privacy Policy |
| Mixpanel | Product analytics and user behavior tracking | Mixpanel Privacy Policy |
6.4 Customer Support
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Intercom | Live chat, help center, customer messaging | Intercom Privacy Policy |
| Zendesk | Customer support ticketing | Zendesk Privacy Policy |
6.5 Security and Infrastructure
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Cloudflare | CDN, DDoS protection, security | Cloudflare Privacy Policy |
| Amazon Web Services | Cloud infrastructure | AWS Privacy Policy |
7. Similar Technologies
In addition to cookies, we may use other tracking technologies:
7.1 Web Beacons (Pixel Tags)
Web beacons are small, invisible images embedded in web pages or emails. They help us:
- Track whether emails are opened
- Measure click-through rates
- Understand user engagement
- Deliver targeted content
7.2 Local Storage and Session Storage
We use browser storage mechanisms to:
- Store application state
- Cache data for faster loading
- Save user preferences
- Enable offline functionality
Unlike cookies, this data is not automatically sent to our servers.
7.3 Fingerprinting
We do not use browser or device fingerprinting for tracking purposes. Any technical fingerprinting is limited to fraud prevention and security.
7.4 ETags and Cache Mechanisms
We may use HTTP cache mechanisms (ETags, Last-Modified headers) for performance optimization. These are not used for tracking purposes.
8. Cookie Consent
8.1 Consent Requirements
Under UK/EU law, we must obtain your consent before placing non-essential cookies on your device. This includes:
- Analytics cookies
- Functionality cookies (beyond strictly necessary)
- Advertising and targeting cookies
8.2 How We Obtain Consent
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept All: Consent to all cookie categories
- Reject All: Reject all non-essential cookies
- Customize: Choose which cookie categories to accept
8.3 Consent Management
You can change your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer (where available)
- Using your browser settings
- Contacting us at
8.4 Withdrawing Consent
You have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
8.5 Record of Consent
We maintain records of your consent, including:
- Date and time of consent
- Categories consented to
- Method of consent
- IP address (anonymized)
9. Managing Your Cookies
9.1 Our Cookie Preference Center
The easiest way to manage cookies is through our Cookie Preference Center. Click the "Cookie Settings" link in the footer to:
- View all cookie categories
- Toggle individual categories on or off
- See details about each cookie
- Save your preferences
9.2 Browser Settings
Most web browsers allow you to control cookies through their settings. Common options include:
- Block all cookies: Prevents any cookies from being set
- Block third-party cookies: Allows first-party but blocks third-party cookies
- Allow all cookies: Permits all cookies
- Clear cookies: Delete existing cookies
- Notify before setting: Ask permission for each cookie
9.3 Private/Incognito Browsing
Using private or incognito mode will:
- Delete session cookies when you close the window
- Not remember your browsing history
- Still allow websites to set cookies during your session
10. Browser-Specific Settings
Instructions for managing cookies in major browsers:
10.1 Google Chrome
Click the three-dot menu (⋮) → Settings → "Privacy and security" → "Cookies and other site data" → choose your preferred settings. Detailed guide: Chrome Cookie Settings.
10.2 Mozilla Firefox
Click the hamburger menu (☰) → Settings → "Privacy & Security" → under "Cookies and Site Data," choose your settings. Detailed guide: Firefox Cookie Settings.
10.3 Safari (Mac)
Click Safari → Preferences → "Privacy" → choose your cookie settings. Detailed guide: Safari Cookie Settings.
10.4 Safari (iOS)
Go to Settings → Safari → scroll to "Privacy & Security" → adjust cookie settings. Detailed guide: Safari iOS Cookie Settings.
10.5 Microsoft Edge
Click the three-dot menu (⋯) → Settings → "Cookies and site permissions" → "Cookies and site data" → choose your preferred settings. Detailed guide: Edge Cookie Settings.
10.6 Opera
Click the Opera menu → Settings → "Advanced" → "Privacy & security" → "Cookies and other site data." Detailed guide: Opera Cookie Settings.
11. Opt-Out Options
In addition to browser settings, you can opt out of specific tracking:
11.1 Google Analytics Opt-Out
Install the Google Analytics Opt-out Browser Add-on. This prevents Google Analytics from collecting data about your visits.
11.2 Google Ad Personalization
Visit Google Ads Settings and turn off "Ad personalization." This affects ads across all Google services.
11.3 Network Advertising Initiative
Visit NAI Opt-Out to opt out from multiple advertising networks at once.
11.4 Digital Advertising Alliance
Visit DAA Opt-Out — for US users, manage preferences across participating companies.
11.5 European Digital Advertising Alliance
Visit Your Online Choices — for EU users, manage behavioral advertising preferences.
11.6 Facebook/Meta Opt-Out
Visit Facebook Ad Preferences to manage how Facebook uses your data for advertising.
11.7 LinkedIn Opt-Out
Visit LinkedIn Advertising Preferences to control interest-based advertising on LinkedIn.
12. Do Not Track and Global Privacy Control
12.1 Do Not Track (DNT)
"Do Not Track" is a browser setting that sends a signal to websites requesting not to track your activity. There is currently no universal standard for responding to DNT signals.
Our Response: We do not currently change our data collection practices in response to DNT signals. However, you can use our cookie consent tools and browser settings to control tracking.
12.2 Global Privacy Control (GPC)
Global Privacy Control is a newer standard that provides a universal opt-out signal. We honor GPC signals in jurisdictions where required by law (including California under CCPA/CPRA).
When we detect a GPC signal, we will:
- Treat it as a request to opt out of the sale/sharing of personal information
- Disable non-essential tracking for that browser
13. Cookies on Mobile Devices
13.1 Mobile Browsers
Cookies work similarly on mobile browsers. You can manage them through your mobile browser's settings.
13.2 Mobile Apps
Our mobile apps may use similar technologies including:
- Mobile Advertising IDs: Device-specific identifiers (IDFA, GAID)
- SDK Tracking: Third-party SDKs for analytics and advertising
- Local Storage: Data stored within the app
13.3 Opting Out on Mobile
iOS
- Go to Settings → Privacy → Tracking — turn off "Allow Apps to Request to Track"
- Go to Settings → Privacy → Apple Advertising — turn off "Personalized Ads"
Android
- Go to Settings → Google → Ads — turn on "Opt out of Ads Personalization"
- Tap "Reset advertising ID" to clear existing data
14. Impact of Disabling Cookies
Disabling cookies may affect your experience:
14.1 If You Disable All Cookies
- You may not be able to log in or stay logged in
- Shopping cart functionality may not work
- Form submissions may fail
- Security features may be affected
- The website may not function properly
14.2 If You Disable Analytics Cookies
- No impact on website functionality
- We won't be able to improve based on your usage patterns
- You'll still see the same content
14.3 If You Disable Functionality Cookies
- Your preferences won't be remembered
- You may need to re-enter settings each visit
- Some personalization features may not work
14.4 If You Disable Advertising Cookies
- No impact on website functionality
- You may still see ads, but they won't be personalized
- You may see the same ads repeatedly
15. Changes to This Policy
15.1 Updates
We may update this Cookies Policy to reflect:
- Changes in the cookies we use
- New legal requirements
- Changes in technology or our practices
- User feedback
15.2 Notification
When we make material changes:
- We will update the "Last updated" date
- We may show a notice on our website
- We may request fresh consent where required
15.3 Review
We encourage you to review this policy periodically to stay informed about our use of cookies.
16. Contact Us
If you have any questions about this Cookies Policy or our use of cookies, please contact us:
Company Registration Number:
Registered in Cyprus
Registered Address:
(privacy, cookies, and general inquiries)
Phone
Website